Legal Agreement

jya99 Terms and Conditions — Platform Rules and Player Agreement

These Terms and Conditions govern your use of the jya99 platform. By registering an account or placing any stake on jya99, you confirm that you have read, understood, and agreed to everything set out below. Please take the time to read through this document carefully before you start playing.

Last Updated: January 2025 English (Bangladesh) Binding Agreement
Legal & Binding
Applies to all jya99 accounts and activity on the platform.
Effective Date: 1 January 2025 Version: 3.2 Jurisdiction: Bangladesh Contact: [email protected]

What These Terms Cover

A quick overview of the six main areas this agreement addresses before you read the full document.

Account Eligibility

Who can register on jya99, the minimum age requirement, the one-account-per-person rule, and what happens if eligibility conditions are not met.

Deposits & Withdrawals

How deposits and withdrawals work on jya99 via bKash, Nagad, and Rocket — including processing times, minimum amounts, and verification requirements.

Bonuses & Promotions

The rules that apply to all jya99 bonuses, including wagering requirements, eligible games, expiry periods, and conditions under which bonuses may be forfeited.

Game Rules & Fair Play

The standards jya99 holds itself to regarding game fairness, random number certification, and what constitutes a breach of fair play by a player.

Account Security

Your responsibilities for keeping your jya99 account credentials secure, how to report unauthorised access, and how jya99 handles security incidents.

Account Suspension & Closure

The circumstances under which jya99 may suspend or close an account, the process for voluntary account closure, and how outstanding balances are handled.

1 Introduction

Welcome to jya99. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and jya99 ("the Platform", "we", "us"). By accessing jya99.vip, creating an account, making a deposit, or placing any stake on any game offered by jya99, you confirm that you have read these Terms in full and agree to be bound by them.

jya99 is an online gaming platform designed specifically for players in Bangladesh. The platform offers a range of original games including Monster Fight, Boat of Fortune, D&T Ranking, Ocean Lord, Super Bingo, and Let's Shoot, along with a structured Rewards programme and payment processing via bKash, Nagad, and Rocket.

Important: If you do not agree with any part of these Terms, you must not register an account or use the jya99 platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

These Terms should be read alongside the jya99 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and jya99.

2 Eligibility

To register and use a jya99 account, you must meet all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:

  • You must be at least 18 years of age. jya99 does not permit minors to register or play under any circumstances.
  • You must be a resident of Bangladesh or otherwise legally permitted to access online gaming platforms in your jurisdiction.
  • You must not be registered on any self-exclusion list or have previously been permanently excluded from jya99.
  • You must be acting on your own behalf and not as an agent or representative of any third party.
  • You must not be an employee, contractor, or close family member of an employee or contractor of jya99.

jya99 reserves the right to request proof of age and identity at any point. If a player is found to be underage, the account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment source where technically possible.

Age Verification: jya99 takes its responsibility to prevent underage gambling seriously. We may request a copy of your national ID card, passport, or other government-issued identification to verify your age before processing withdrawals or activating bonuses.

3 Account Registration

Each player is permitted to hold one account only on jya99. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances being reviewed.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, mobile number, and any other details requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure without return of funds.

  • Your account credentials — username and password — are your responsibility. Do not share them with anyone.
  • jya99 will never ask for your password via email, SMS, or any other channel. If you receive such a request, treat it as fraudulent and contact support immediately.
  • You are responsible for all activity that takes place on your account, whether or not you authorised it, unless you have reported a security breach to jya99 in a timely manner.
  • Account registration is free. jya99 does not charge any fee to open or maintain an account.

jya99 reserves the right to decline any registration application without providing a reason. Accounts that remain inactive for a period of 12 consecutive months may be subject to a monthly dormancy fee as outlined in the platform's fee schedule, which is available on request from support.

4 Deposits

jya99 accepts deposits via bKash, Nagad, and Rocket — the three primary mobile money platforms used in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). Deposits in other currencies are not accepted.

  • Minimum deposit: ৳100 per transaction.
  • Maximum deposit: Subject to the limits set by your chosen payment provider and any account-level limits applied by jya99.
  • Processing time: Deposits are credited to your jya99 account instantly in the vast majority of cases. In rare instances, processing may take up to 30 minutes due to payment provider delays.
  • All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
  • jya99 does not charge a fee on deposits. However, your mobile money provider may apply their own transaction charges.
Important: Depositing funds into your jya99 account constitutes acceptance that those funds will be used for gaming activity on the platform. jya99 is not a financial institution and does not pay interest on account balances.

If a deposit fails to appear in your account within 30 minutes, contact jya99 support with your transaction reference number. Do not attempt to make a duplicate deposit before confirming the status of the original transaction.

5 Withdrawals

jya99 processes withdrawals to the same payment method used for the most recent deposit. Withdrawals to a different account or payment method will only be considered in exceptional circumstances and require identity verification.

  • Minimum withdrawal: ৳200 per transaction.
  • Standard processing time: Under 5 minutes for verified accounts via bKash, Nagad, or Rocket.
  • VIP members: Same-day processing as a baseline, with priority queue access.
  • Withdrawals may be subject to identity verification before processing, particularly for first-time withdrawals or amounts above certain thresholds.
  • jya99 reserves the right to delay a withdrawal for up to 72 hours if additional verification is required or if there is a reasonable suspicion of fraudulent activity.
  • Bonus funds cannot be withdrawn directly. Only winnings generated from bonus wagering that meet the applicable wagering requirements are eligible for withdrawal.

If your withdrawal is delayed beyond the stated processing time, contact jya99 support with your withdrawal reference. Do not submit duplicate withdrawal requests, as this may cause further delays.

6 Bonuses & Promotions

jya99 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, deposit match bonuses, free play credits, and Rewards programme benefits. All bonuses are subject to the following general conditions unless a specific promotion states otherwise:

  • Wagering requirement: Bonus funds must be wagered a minimum number of times (as specified per promotion) before any associated winnings can be withdrawn. The standard wagering requirement on jya99 is 20x the bonus amount unless stated otherwise.
  • Eligible games: Not all games contribute equally to wagering requirements. The contribution rate for each game is listed in the individual promotion terms.
  • Expiry: Bonuses that are not used within the stated validity period will expire and be removed from your account automatically.
  • One bonus at a time: Only one bonus can be active on your account at any given time unless a promotion explicitly states otherwise.
  • Abuse: jya99 reserves the right to withhold or cancel any bonus if there is evidence of bonus abuse, including but not limited to creating multiple accounts to claim the same offer, or using low-risk betting strategies designed to exploit bonus terms.
Rewards Programme: Points earned through the jya99 Rewards programme are governed by the Rewards programme terms, which are available on the Rewards page. Points have no cash value and cannot be transferred between accounts.

jya99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts at the time of the change.

7 Gameplay & Fair Play

All games on jya99 — including Monster Fight, Boat of Fortune, D&T Ranking, Ocean Lord, Super Bingo, and Let's Shoot — use a certified random number generation system. Game outcomes are not influenced by stake size, player history, account status, or any other variable. The same odds apply to every player on every round.

By playing on jya99, you acknowledge and accept that:

  • Gaming outcomes are determined by chance and cannot be predicted or influenced.
  • Past results have no bearing on future outcomes in any jya99 game.
  • The house edge for each game is disclosed in the individual game information section.
  • jya99 does not guarantee winnings and is not liable for losses incurred during normal gameplay.

In the event of a technical fault during a game round — including server disconnection, software error, or payment processing failure — jya99 will investigate and resolve the issue in accordance with its technical fault policy. Where a round cannot be completed, stakes will be returned to the player's account. Winnings from incomplete rounds will not be paid.

Disputed Results: If you believe a game result is incorrect, contact jya99 support within 7 days of the disputed round. jya99 will review the game log and provide a resolution. The decision of jya99 on disputed game results is final.

8 Account Security

You are solely responsible for maintaining the confidentiality of your jya99 account credentials. This includes your username, password, and any two-factor authentication codes associated with your account. jya99 recommends using a strong, unique password that is not used on any other platform.

  • Do not share your login details with anyone, including friends or family members.
  • Do not access your jya99 account from shared or public devices unless you are certain the device is secure.
  • Log out of your account after each session, particularly on shared devices.
  • If you suspect your account has been accessed without your authorisation, contact jya99 support immediately. We will temporarily lock the account while the situation is investigated.

jya99 will never contact you to ask for your password, PIN, or full payment details via any channel. Any communication claiming to be from jya99 that requests this information should be treated as fraudulent and reported to [email protected].

9 Prohibited Conduct

The following actions are strictly prohibited on jya99 and will result in immediate account suspension, forfeiture of balances, and potential legal action where applicable:

  • Registering more than one account on jya99.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using software, bots, scripts, or any automated system to interact with jya99 games or the platform.
  • Attempting to exploit software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation of a technical error will be voided.
  • Engaging in any form of collusion with other players to gain an unfair advantage.
  • Using the platform for money laundering or any other illegal financial activity.
  • Attempting to reverse-engineer, copy, or reproduce any part of the jya99 platform or its games.
  • Harassing, threatening, or abusing jya99 staff or other players through any communication channel.

jya99 monitors platform activity continuously. Accounts flagged for prohibited conduct will be suspended pending investigation. During a suspension, withdrawals will be placed on hold. If the investigation confirms a breach of these Terms, the account will be permanently closed and any balance may be forfeited.

10 Account Suspension & Closure

jya99 reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
  • Failure to provide requested identity verification documents within a reasonable timeframe.
  • At the request of a regulatory authority or law enforcement agency.
  • Account inactivity for a period exceeding 24 months.

If you wish to close your jya99 account voluntarily, contact [email protected]. Any remaining real-money balance will be returned to your registered payment method within 5 business days, provided all verification requirements have been met. Bonus balances and Rewards points are forfeited upon voluntary account closure.

Self-Exclusion: If you wish to close your account for responsible gaming reasons, jya99 offers a self-exclusion programme. Visit the Responsible Gaming page for details. Self-excluded accounts cannot be reopened for the duration of the exclusion period.

11 Limitation of Liability

To the fullest extent permitted by applicable law, jya99 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

  • Losses incurred as a result of normal gameplay.
  • Losses arising from technical faults, server downtime, or connectivity issues beyond jya99's reasonable control.
  • Losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your credentials.
  • Any reliance on information published on the jya99 platform that subsequently proves to be inaccurate.

jya99's total liability to any player in connection with any single incident shall not exceed the value of the stake placed in the relevant game round. Nothing in these Terms limits jya99's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Privacy

jya99 collects and processes personal data in accordance with its Privacy Policy, which forms part of this agreement. By registering on jya99, you consent to the collection and use of your personal data as described in that policy.

jya99 does not sell personal data to third parties. Data is shared only where required for payment processing, identity verification, regulatory compliance, or fraud prevention. All data is stored securely and protected by industry-standard encryption.

13 Changes to These Terms

jya99 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. For significant changes, jya99 will notify registered players via email or an in-platform notification.

Your continued use of the jya99 platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

Stay Informed: We recommend bookmarking this page and checking it periodically. The version number and effective date at the top of this document will always reflect the most current version of the jya99 Terms and Conditions.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, the jya99 support team is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available via the jya99 platform after login
  • FAQ: jya99.vip/faq — answers to the most common questions about accounts, payments, and games

For responsible gaming support, including self-exclusion requests and deposit limit adjustments, visit the Responsible Gaming page or contact support directly. All responsible gaming requests are handled with full confidentiality.

Ready to Get Started?

You've Read the Rules — Now Join jya99

Create your free account in under two minutes. Fast payouts via bKash, Nagad, and Rocket. Original games built for Bangladesh players. Support available around the clock.

Secure Platform Instant Withdrawals 24/7 Support